Level I Technical Support
Workstation Virus Definition/Spyware Updates
Printer Management
Server Health Monitoring
Level II Technical Support
Reliable IT solutions and Server Management
Server Maintenance
Network Administration/Automation
Disaster Prevention/Recovery
Monitor Network Security
Maintain WAN and VPN Security and Maintenance
Communication Troubleshooting
Level III Technical Support
Install and Maintain Vertical Market Applications
Integrated Server Management and Custom Solutions
Advanced Server Configuration/Redundancy & Failover
Perform Disaster Recover Services
Custom Applications/Database Programs
Implement Corporate Data Communications/WAN
Custom Reporting
Communications Setup